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Frequently Asked Questions
Find quick answers to common inquiries about BlinkAlert
How do I report a technical issue with the app?
For technical issues, you can report the problem directly from within the app by going to Settings > Help & Support > Report a Problem. Alternatively, you can email our support team at support@blinkalert.co.za with details about the issue you're experiencing.
How long does it usually take to get a response?
We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters related to the app's functionality, our premium support team is available for faster response times.
How can I cancel or modify my subscription?
You can manage your subscription directly through your Google Play account. Go to Google Play Store > Account > Subscriptions > BlinkAlert, and from there you can cancel or modify your subscription. If you need assistance, contact our billing team at billing@blinkalert.co.za.
Can I become a security partner for BlinkAlert?
Yes, we're always looking to expand our security partner network. If you represent a security company or emergency response service, please contact our partnerships team at partners@blinkalert.co.za with information about your company and service area.
Ready to feel safer?
Download BlinkAlert today and get peace of mind for you and your loved ones.
Download BlinkAlert Today
Available for Android devices. iOS coming soon.
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